A fast-paced, highly practical online programme built around real-world crisis simulations. Participants receive a Crisis Management Toolkit — ready-to-use templates and frameworks — on completion. Cohorts are kept small to ensure every participant gets live coaching feedback.
About the Course
Crisis typology frameworks (natural, operational, reputational, cyber); OODA loop decision-making; Crisis communication templates; Media briefing and press statement writing; Stakeholder mapping; Business continuity plans (BCP); Post-incident review methodology
Who Attends
Risk managers, operations managers, communications professionals, team leaders, and early-career managers who need foundational crisis preparedness skills
Modules
1. Understanding Crisis Typologies & Risk Landscapes | 2. Crisis Decision-Making Under Pressure | 3. Crisis Communication & Media Relations | 4. Stakeholder Management During a Crisis | 5. Business Continuity & Recovery Planning | 6. Post-Crisis Learning & Organisational Resilience
What you will learn
Identify and classify types of organisational crises; Apply structured decision-making frameworks under pressure; Write and deliver effective crisis communications; Manage stakeholders during live emergencies; Build a business continuity and recovery plan; Lead post-crisis reviews to strengthen resilience
How is it delivered
A fast-paced, highly practical online programme built around real-world crisis simulations. Participants receive a Crisis Management Toolkit — ready-to-use templates and frameworks — on completion. Cohorts are kept small to ensure every participant gets live coaching feedback.
Your Instructor
Dr. Leila Sweeney
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