PD-004
PD-001
Negotiation Skills for Business Professionals
Achieve better outcomes for you and your counterpart
5 days | Instructor-led (classroom or virtual ) | 15 CPD Points | Certificate of Completion|
ABOUT THIS COURSE
Teaches principled negotiation techniques for everyday business situations such as contract discussions, salary conversations, vendor agreements, and internal resource negotiations. Based on the Harvard Negotiation Project methodology.
WHO IS IT FOR
Sales professionals, procurement teams, managers, and anyone who negotiates agreements, resources, or outcomes
WHAT YOU WILL LEARN
Prepare thoroughly for any negotiation; identify interests behind positions; develop and leverage your BATNA; build rapport and trust with counterparts; handle deadlocks and difficult tactics; reach mutually beneficial agreements
TOPICS COVERED
BATNA, WATNA, and ZOPA; interest-based negotiation; preparation and planning; tactical empathy and rapport building; handling deadlocks; multi-party negotiations; cross-cultural negotiation considerations
MATERIALS INCLUDED
Course workbook, negotiation preparation planner, role-play scenario pack, BATNA analysis tool